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A Sampling of Our
Portfolio Acheivements

Portfolio Samples
AdeleGutmanAriaHotelBudapestTripadvisorT

MEET ADELE

Adele Gutman has been honored as one of the

Top 25 Most Extraordinary Minds in Sales & Marketing by the Hospitality Sales and Marketing Association International for achieving exceptional results, driving revenue through

Guest Experience and Reputation Cultivation. 

 During her tenure as Vice President of the Library Hotel Collection, the brand astonished the hotel industry by repeatedly earning the
#1 highest guest satisfaction rating of any luxury hotel brand in the world, receiving a 96.1% GRI (Global Review Index-by ReviewPro) on the Luxury Brand Report, a survey of 2.7 million annual online reviews.

Now, Adele is available to helping hoteliers, healthcare professionals, and all service industries implement the award-winning Five Star Review System she developed over decades in hospitality.

 You don't need to be a 5-Star Hotel to deliver a 5-Star Experience and inspire 5- Star Reviews. 

With the right success coach, business leaders of any price point, and classification can learn how to empower team performance, create employee and customer loyalty, and Inspire Five Star Reviews!

Adele is also the host of the Hospitality Reputation Marketing Podcast - Get Great Reviews! Subscribe on YouTube, Spotify, Apple Podcasts, and more! 

Discussion with Adele Gutman: How Technology helps hoteliers to get five-star guest reviews
01:22:15
Hospitality Reputation and Revenue - Adele Gutman join Cory Falter on the InnSync Show
38:02
How to Get Great Guest Reviews | with Adele Gutman
54:26
How To Cultivate 5 Star Reviews - An Interview With Adele Gutman
48:55
Culture Panel - Global Hospitality Summit, Presented by the International Hospitality Institute
42:16
Avoid the most costly and common mistakes hotels often make when it comes to reviews and reputation
59:59
Her 4 Hotels Rank #1, 2, 3, 4 on Trip Advisor! - Interview w/ a Marketing Legend!
34:42
Ep 104  Adele Gutman | Hotel Reputation Consultant | Get Great Guest Reviews Podcast | SC (USA)
01:01:13
Testimonials
How to Go from Hotel Housekeeping Woes to Housekeeping Wows - Get Great Guest Reviews
36:02
How to Inspire Great Restaurant Reviews with Ken McGerrie and Adele Gutman
23:50
The Leading KPI Hoteliers Need to Track Now- How to Calculate Your Hotel NPS Score
13:16
The Top Hospitality Marketing Tool Your Tech Stack Is Missing: Jordan Ekers Co-Founder of Nudge
33:30
Craig Poole President of Reading Hospitality
38:50
Tripadvisor Success Story, Jamie Holmes, General Manager of the Nantucket Hotel and Resort
41:14
Carlo Carroccia How French Quarter Inn Became the #1 Rated Hotel in the USA on Tripadvisor
34:42
Sally Beck's Tripadvisor Success Story of the Royal Lancaster London
27:27
  • Speaking Engagements

  • Reputation Optimization

  • Leadership Consulting

  • Executive Workshops

  • Culture Workshops

  • Communications Alignment 

Our Services

No one aspires to

spend each day
of their
life

 

doing average things
and achieving average results. 


We have a great team,

so why do we settle for ordinary?

As long as we must work, let's have some fun with it!

Let's enjoy life, and find ways to be great,
to make travelers happy,
and to achieve results

 beyond our dreams!

Library Hotel Collection Receiving the A
Home: Bookings Widget
Library Lobby.jpg

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Subscribe to the Hospitality Reputation Marketing Podcast: Get Great Guest Reviews with Adele Gutman
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