The Relationship Between Reputation, Reviews, and Revenue on Hotels with Christoph Hütter

Solving the Guest Experience with Technology and Humanity

5 Common Mistakes to Avoid When Responding to Negative Reviews, and What to do Instead!

Master the Management Response to a Negative Review. Five Things to do Before You Start Writing.

Unleash your business success by upgrading your mindset

How to Develop Your Reputation for Excellence with Nick Faitos of Starbright Floral Design

A Masterclass in Tripadvisor Success: Sally Beck, GM of the Royal Lancaster, the #3 Hotel in the UK

Julian Star Award Winning General Manager, Craig Poole talks about, Authentic, Selfless Hospitality

The Confetti Culture Playbook Author and Hotel General Manager, James Ferguson visits Adele Gutman

Create a Culture Where Teams Can Thrive: Emotional Self Mastery Author, Cheryl C. Jones

Shifting Culture as A Path to Recovery: With Hotel Owner, Robert Rauch, of HotelGuru.com

Hospitality From Within Author Sarah Dandashy chats with Adele about Inspiring Five Star Reviews

Do's and Don'ts of Embracing Feedback to Drive Revenue

Winning Digital Customers With Author Howard Tiersky

The Financial Benefit of Getting Great Guest Reviews in 2022

2021 Highlights- The Culture Panel of the Global Hospitality Summit

A Hotelier's New Year’s Resolution for 2022: Reduce Stress for Guests and Staff.

How to Inspire Great Restaurant Reviews with Ken McGarrie, Author of the Surprise Restaurant Manager

Tripadvisor Success Story: Jamie Holmes, General Manager of the Nantucket Hotel & Resort

How to be "Best of the Best" on Tripadvisor Travelers' Choice: with Hotel Owner, Gwenn Snider