top of page
  • Writer's pictureAdele Gutman Milne, CHBA, CHDM

How to Attract, Develop, and Keep Great Hotel Talent

Updated: Jun 18, 2021

Jeff Kulek, the Area Vice President and General Manager of the London Hotel West Hollywood is well known for supporting a fantastic work culture at his hotel.

That great corporate culture has been a supportive environment where employees are invited to contribute to the greater good, grow, learn, and reach for the full potential that they aspire to.

An environment like that is life-changing for employees, knowing that hospitality offers a path that no matter where you come from if you are willing to learn and to serve with generosity you too can have a shot at the American Dream.

I hope that hotel General Managers, Hotel Owners, and every aspiring hospitality leader will listen and take a bit of Jeffery’s wisdom to heart. It is not only the right thing to do, but this is one of those times when what feels great is also what inspires guest satisfaction, loyalty, and great reviews!

A bonus on this episode, Jeff Kulek shares his insights on his experience as one of the first hotels to sign up for Tripadvisor's new service, Tripadvisor plus!

Thank you so much for listening! I truly appreciate your time visiting this podcast.

If you enjoy the content we are sharing, help others find the information as well by sharing, liking, and send us a comment here and on social media.

Your reviews and subscriptions on Apple Podcasts, YouTube, or Audible would also mean the world to me.

I would also be honored to welcome you to my newsletter club. Just leave your email on and never miss another episode of the Hospitality Reputation Marketing Podcast.

Here are some other great podcasts made by my friends which I am sure you will enjoy:

And you can see many of us together on Fridays on This Week in Hospitality Marketing

or on the Hospitality Marketing Club on Clubhouse!

Do you have any questions about how to rank #1 in your market on Tripadvisor, Google my Business, and other Review Sites?

Please be sure to send me a comment or message via and we will be happy to help!

Thank you so much for visiting! If you enjoyed this content, please listen, subscribe and follow us the Hospitality Reputation Marketing Podcast: Get Great Reviews on:


bottom of page