2021 Highlights -Time for Hotels to Rethink the Way We Respond to Guest Reviews - Top Floor Podcast
If you haven't checked out Susan Barry's Top Floor Podcast, I encourage you to do so. She asks great questions! I truly found that talking with Susan about Hospitality Reputation Marketing and Guest Review success thought-provoking and fun, and I hope that you will too.
https://longlivelodging.com/12-this-is-not-the-norm/#.Yc23GGDMK5c Transcript Available