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  • Writer's pictureAdele Gutman Milne, CHBA, CHDM

2021 Highlights -Time for Hotels to Rethink the Way We Respond to Guest Reviews - Top Floor Podcast

If you haven't checked out Susan Barry's Top Floor Podcast, I encourage you to do so. She asks great questions! I truly found that talking with Susan about Hospitality Reputation Marketing and Guest Review success thought-provoking and fun, and I hope that you will too.

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